Newegg Inc. is a full-fledged online computer item retailer website that has been in the business since 2001. It is headquartered in Industry, the city in California in the United States and was founded by Fred Chang. He was a U.S. immigrant from Taiwan and worked hard to bring his company to the level that it has reached today. Though after eight years of successfully running the company Chang made the decision to step down as CEO and chairman. But he was going to remain as a member of the board of directors and executive committee and continue being an important part of the company. Chang was succeeded by Tally Liu as CEO. All this while Chang still retained his position as President of Newegg's Chinese operations. But in 2010, when Liu left, Chang took up his former role and joined again as CEO of the company.
Newegg Inc. in a short time became successful and grew rapidly with its customer database also. The tens of millions of registered users on their website, who regularly make their purchases through the website. The deliveries are made through the North American distribution facilities, which are located throughout the United States. Though Newegg Inc. is based in North America, it still has a global reach into more than 50 countries. These include Europe, Asia Pacific, Latin America and as far as the Middle East. They are consistently been ranked as one of the best online shopping destinations for computers. It has also regularly earned industry-leading customer service ratings. All this in the short span of time they have been in the business.
Newegg Promo Code 20 off Entire Order
They also have Newegg Promo Code available on the website CouponsWindow.com for their customers. These codes can be used at the time of check-out and the customers pay less than the actual amount specially Newegg Promo Code 20 off Entire Order is providing a great opportunity for savings. Just like its name, they believed in the hope of new hope e-commerce, when they started the business and the e-commerce was suffering. The egg in the name signifying rebirth. The philosophy of Newegg Inc. is based on the unparalleled product selection they offer with the best market competitive prices. They also have a strong commitment to on-time order fulfillment. Newegg Inc. empowers its customers to make the best purchasing decisions. That is by offering detailed product information, so they understand the product completely before making their purchase.
They also offer peer reviews and expert opinions to reaffirm the beliefs of the customers and make them comfortable with the decision they are taking. with product tutorials, so customers can work their products without any confusion. They also offer the opportunity to their customers to network with other members who are registered in the Newegg community. They believe in complete customer satisfaction and make it their top priority. This is achieved by delivering superior service to comply with the Newegg Inc. philosophy of putting their customers first.
Their customer service is present on the website and can be reached easily. There are different options for you to select from, depending on the type of support you need. The options available for the customer service track an order, find the invoice, return an item, check return status, find rebates and immediate self-help. Track an order, helps the customer stay updated on the whole process of the order and each level that it passes through. They can stay updated on when the order would reach them. Find invoice, helps the customers keep their original invoices in case the want to return an item or have it changed.
Return an item, lets the customers know about the return policy and return the item in question easily. Check return status helps the customers stay updated on whether their order has been accepted for the return or not. Find rebates, helps the customers get a part of their money back if not all of it on the items they ordered.
Immediate self-help gives out the answers to the frequently asked questions and does not need a representative of the company involved. From their amazing customer service to a vast range of products and hard-work to deliver to their customers, has helped them score awards along the way.
They have won Computer Shopper, Shoppers' Choice Awards, not once but multiple times starting from the year 2003 and continued to the year 2008. After some gap, they again won it in the year 2011. They also won the award of Forbes.com in the category of Best of the Web Award.
The product range is vast and there are many categories that they cover. The categories available on their website are computer systems, components, electronics, gaming, networking, office solutions, software & services, automotive & industrial, home & tools, health & sports, apparel & accessories, and hobbies & toys. These categories are further sub-divided to the kind of product that you need.
Each sub-divided category of the product is also then divided on the basis of the kind of product you would need. Each category offers many different options that are not even at times found in the physical stores of big brands.
Newegg Inc. offer products from many different leading brands, they have a complete page dedicated to these brands that you can choose from. All brands that you can choose your products from being present on the website from A to Z. Some of the brands mentioned on the page are XD Media, X-Dynamic Systems, Xperts Edge, Young Cheers, Zero Lemon, Zmall, ValueNetPC, Inc. Vangoddy's Marketplace, Vantechs Computers, Vantechs Velocity Micro, Ventmere and Zoom toner. There are many other brands for customers to choose from and a wide range of their products not only a few products.
While shopping from Newegg Inc. you can always be assured of the quality you would be receiving. Their customer service is also acclaimed globally so if you have any problem or need any help they will be present to help you with the fastest and best solution. Do not forget about the Newegg coupons on CouponsWindow.com and avail discounts on the products you order. These Newegg promo codes always help you to get a better price on the already competitively priced products.